Custom Name Bracelet, Personalized Christmas Bracelet

How long does it take to receive my product?

Typically, it takes about 2-3 working days for our products to be produced and sent out. It will take around 8-15 working days to US, CA and around 10-20 working days to other countries for delivered after shipped by Standard Shipping way.

Please note that during the holidays our production time may vary.

Can I change the destination country of my order?

After your order has been sent out, you may not change your shipping address.

 How long will it be shipped when I finished the payment?

About 2-3 business days to handcraft then will send it to you. It will take about 8-20 business days for Standard Shipping and 4-7 business days for Express Shipping.

 How much is shipping?

Free Shipping Orders Over $49.99.

You can choose the delivery method during checkout:

• Standard Shipping: $5.99
• Arrives 8-20 business days after production time
• Express Shipping:
• Orders Less Than $17.99: $29.95
• Orders $18.00–$149.99: $25.95
• Orders $150.00 and Up: Free
• Arrives 4-7 business days after production time
• Please note that the time frame mentioned above doesn't include production time.
• Affected by the epidemic, your order delivery may be delayed. For details, please refer to the local logistics notice.

 How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 2-3 business days to process before they are shipped due to customized work involved.

Please keep in mind delivery dates may change due to inclement weather conditions or holiday.

 Do you ship internationally?

Shipping is currently available only to US, CA and other 35+ countries address as of the moment. All destination can be found upon checkout. If you are not sure whether we could ship to your country, please send inquiry to our customer service team at service@sotomdio.com 

Please note:

If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out. Our standard is to supply you a perfect gift.

 We do not offer overnight shipping.